Herbal Peak Orders: Shipping, Tracking & Returns

For a Herbalife online order from HerbalPeak, check both order processing and carrier transit time. These are separate stages. Read the current shipping and refund policies before checkout, particularly if you need the order by a specific date.

Does HerbalPeak ship within the United States?

The published Shipping Policy describes U.S. shipping and says international shipping is not currently offered. Confirm that your delivery address is accepted at checkout. For a special address or destination question, ask support before paying.

How long does an order take?

Orders are prepared the day after they are placed. Estimated delivery is 2–4 days after dispatch within the United States. Transit follows processing; it is not a promise of arrival within 2–4 days of purchase. Weekends, holidays, weather and carrier delays can affect timing. Check the current policy because estimates may change.

How much does shipping cost?

Shipping charges are shown at checkout. Review the delivered total before payment, including applicable tax. If a free-shipping promotion is advertised, confirm that your order qualifies and that the checkout reflects it. Do not assume a banner applies to every destination or cart.

How do I track an order?

The shipping policy says tracking information is emailed after dispatch. Use the tracking link to check carrier updates. Keep the order confirmation so support can identify your purchase. If tracking is missing or stalled, contact support with your order reference.

Can I return an order?

Read the current Refund Policy for eligibility, deadlines and how to request authorization. Ask support before sending anything back. Keep the packaging and purchase record while you resolve an order issue; do not assume all products or opened items qualify.

What if an item arrives damaged or incorrect?

Report a damaged item within 7 days of delivery through the Contact Information page. Provide your order reference and describe the problem; clear photos of the package and item can help support assess it. Follow the instructions you receive for the next step.

Where should I check if pages show different information?

If an FAQ, promotion or policy page appears inconsistent, ask support to confirm the terms that apply to your order before purchasing. For time-sensitive orders, request confirmation of dispatch and delivery expectations instead of relying on a general estimate.

Editorial review: October 5, 2026. Product availability, prices and policies can change; check the linked pages before ordering.